Returns and exchanges
Beach Babe Swimwear prides itself on making the highest quality eco friendly bikinis handmade in California. Made in small batches to ensure quality never changes. A store credit and exchange only policy allows us to continue to produce sustainable one-of-a-kind custom bikinis. We thank you for your support!
U.S. Domestic only - Access our online return portal for step-by-step instructions on how to return/exchange. Click HERE
International - Email firstname.lastname@example.org for assistance on a return or exchange.
We provide a FREE return label, you are not responsible for covering shipping cost to return. One free label per order. Excludes BF/CM, final sale and any item with a 30% or more discount. Face masks are final sale.
Returns and exchanges must be sent back within 30 days from order date. Returns are processed within 2-4 business days after receiving your return pieces.
Pre-Order items can be returned 30 days for the ship date*
We do not offer refunds only store credit and exchanges. No exceptions.
Returns & Exchanges are free, (excludes final sale sale items or items with 30% or more discount).
Select the new items when submitting your exchange and new order will be placed immediately to reserve your pieces. Exchanges will be shipped once we receive the returned items.
Sale items being exchanged for a different style and not the same price, the difference must be paid.
Due to our high demand, once an exchange or store credit is initiated pieces must be returned within 10 days from initiation date to ensure your item(s) are still available. Items must be unworn, unwashed, liners still in place and have original tags attached.Items must be free of stains, makeup, deodorant, or wear. NO EXCEPTIONS Accessories, shoes, and body care products are non-returnable or exchangeable.All returns and exchanges must include the packing slip. If you do not have a packing slip, please print out your order confirmation email.We do not accept packages sent back without submitting a return request or exchange request.
Accessories, shoes, and body care products are non-returnable or exchangeable.
All items marked final sale can not be returned for store credit or exchange. If the item is on sale but not marked final sale it can be returned for store credit.
Store credit and exchanges are processed with in 3-5 business days of receiving the return.
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All order are shipped Monday-Friday from California.
All orders ship with in 1-2 business days. Please email customer service if an item is time sensitive and place order before 12pm Pacific Standard Time.
All pre-order items have expected ship date in the each item's description. We will notify you if they are taking any longer than expected.
We only ship Monday-Friday with the exception that one of those days is a holiday.
Yes we ship to most countries. International packages are not insured and customer must pay duties.
We do not offer overnight or express services.
Taking care of a Beach Babe Swimsuit
To keep your new bikini in the best condition we recommend that you avoid sitting on or up against rough surfaces - keep a towel handy and keep your bum comfy! After a dip in the ocean or pool, rinse bikinis off with freshwater. This keeps you suits looking vibrant. Swimwear is not made to be thrown in the washing machine; instead, hand wash your bikini with mild soap in cold water. Most of our color will not bleed but to be safe please do not mix light and dark colors while washing. Line dry or dry flat, do not wring, twist, or iron. Always avoid contact with oils, sunscreen, and heavily chlorinated pools.
Defective items must be reported to customer service (email@example.com) within 24 hours of delivery to ensure your exchange is properly processed.
We do not offer alteration but can fix slight tears or loose straps from normal wear and tear. Please email customer service with pictures and order number.
Where is Beach Babe® Designed and Sewn?
Yay! glad you asked.
We are proudly designed and made in AMERICA. Designed in Temecula, CA and sewn by our team in Santa Ana, CA.
All our fabric is responsibly sourced from manufactures that produce in a clean eco-conscious way.